Breckenridge Ashcroft Funeral Home

From personalizing memorials and visitations to aftercare for the bereaved, this thoughtful manual helps owners and staff of funeral homes and cemeteries better understand their customers and the special needs in tending to the grieving and burial process. Explaining the evolution and prospects of today's "experience economy" customer, this motivational resource offers practical guidance for exceeding expectations and provides suggestions for service issues particular to funeral homes, such as first impressions, telephone skills, competition, and arrangements. With the more than 70 issues addressed, funeral professionals will be able to meet and exceed the sensitive necessities of families in pain.

"Funerals Aren't for the Dead" is a handbook of handbooks on a very misunderstood subject . . . a very practical and informative view of everything from the grief we experience to saying goodbye at the funeral. This book is a rare blend of Christian wisdom, common sense, honesty, and candor. Read this book before you need it!" -John Hagee, Pastor, Cornerstone Church, San Antonio, Texas Do you know . . . 7 What the Bible says about death, grief, burial, and cremation? 7 What a funeral director does and what happens in a funeral home? 7 What your loved ones' wishes are concerning their funerals? 7 What to say to children in grief to avoid fear? "Funerals Aren't for the Dead" answers these questions and more! Find out what you need to know, before anyone dies.

Funeral home - A funeral home or mortuary is a place where a funeral is arranged. It is a place where the deceased are prepared for funeral services, and the family gathers for the funeral.

Viewing - In funeral services, a viewing (sometimes called a funeral visitation in the United States and Canada) is the time that the family and friends come to see the deceased after they have been prepared by a funeral home. Most bodies that are viewed in the Western world are embalmed.

First Call vehicle - The First Call Vehicle is a vehicle used in the funeral service industry. This type of vehicle is used to pick up the remains of a recently deceased person, and transport that person to the funeral home for preparation.

Ralph Day - Ralph Day (1898–May 21,1976) is a former mayor of Toronto, Ontario (1938 to 1940). He was also an accomplished funeral director, owning his own funeral home, as well as the Chairman of the Toronto Transit Commission.

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